MKQ Shop – Terms and Conditions

Introduction 

Welcome to MKQ Shop! This Terms and Conditions outline is provided to use our e-commerce platform, where we sell technology, electronics, and gadgets for your daily use. By obtaining or using MKQ Shop, you consent to relent the terms and conditions we have provided you. So that you are aware of your user rights and duties, we ask that you carefully read them.

Terms and Conditions

MKQ Shop is an online marketplace that unites customers and vendors, permitting them to pledge in secure transactions. Our platform delivers a flawless shopping experience, delivering a broad spectrum of services and products.

Our immediate goal is to provide all users with reasonable and evident circumstances. We struggle to maintain the highest standards of quality and integrity, both in the products listed on our site and in the interactions between buyers and sellers.

As a user of MKQ Shop, you can browse through a diverse selection of products, each described accurately and accompanied by relevant images. We request that the sellers provide detailed information, including pricing, specifications, and any additional terms or conditions specific to their offerings.

We expect all users to take their intellectual property rights thoughtfully, as this is what we want to provide. Also, the sellers must guarantee that the products they list on MKQ Shop under no circumstances intrude over the intellectual property rights of others. If you consider that any content on our platform disobeys your intellectual property rights, please reach us instantly so we can promptly manage the matter.

To facilitate a smooth and secure shopping experience, MKQ Shop provides various payment methods, ensuring the confidentiality of your financial information. We work with dependable third-party payment processors to process transactions safely and effectively.

We encourage open and honest communication between buyers and sellers. In case of any disputes or issues with a purchase, MKQ Shop may intervene and mediate to find a satisfactory resolution for all parties involved.

While we desire to maintain a high level of service, it is important to note that MKQ Shop cannot guarantee the availability, accuracy, or quality of the products and services listed on our platform. We advise users to carefully review product details, seller ratings, and customer reviews before purchasing.

All MKQ Shop users are subject to the following terms and conditions. By using or obtaining access to our site, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you oppose these terms, please forego operating MKQ Shop.

We have all the rights to update or modify these terms and conditions when needed without prior notice or notification. Any modifications will be sufficient upon publicizing on our website. You must check these terms on occasion.

Account Registration for MKQ Shop

You must create an account to reach the full features of MKQ Shop. Account registration is a straightforward procedure that lets you relish a comfortable shopping experience. The main attributes concerning account registration are below:

  1. Personal Information: 

Remember that during registration, you will be asked to provide correct and comprehensive personal information, including your name, email address, and other pertinent details. We are committed to preserving your privacy and safeguarding your data. For additional information, please refer to our privacy statement.

  • Age Requirement: 

You must be 18 to initiate an MKQ Shop account, and by registering your account, you guarantee that you encounter this age condition.

  • Account Security: 

You are accountable for preserving the confidentiality of your account certifications, including your username and password. Picking a strong password and not sharing your account details with anyone else is vital. MKQ Shop is not responsible for unauthorized entry or mishandling of your account.

  • Account Usage: 

You agree to use your account in adherence to our Terms and Conditions and any relevant laws and regulations. Your MKQ Shop account is confidential and cannot be shared, transmitted, or traded with others.

  • Accurate Information: 

You are responsible for guaranteeing that the details you provided during registration are current and accurate. Any personal information transformations should be promptly edited in your account settings.

  • Termination: 

MKQ Shop dedicates the right to suspend or terminate your account if we consider that you have disobeyed our Terms and Conditions or are employed in illegal or unauthorized activities.

Product Listings and Descriptions for MKQ Shop

MKQ Shop aims to provide a reliable and trustworthy marketplace for buyers and sellers. To confirm a positive shopping experience, we have established product listings and descriptions guidelines. Here are the important points:

  1. Accurate Representations: 

Sellers on MKQ Shop are responsible for accurately representing their products and services. It is essential to provide detailed and honest descriptions, including specifications, features, dimensions, and other relevant information.

  • Unique and Original Content: 

All product listings on MKQ Shop must be unique and not infringe upon the intellectual property rights of others. Sellers are expected to create their content, including product descriptions, images, and videos, ensuring they do not violate copyright laws or the rights of third parties.

  • Prohibited Content: 

Product listings should not include any unlawful, offensive content that violates our Terms and Conditions. It includes but is not determinate to counterfeit goods, illegal items, adult-oriented material, or misleading information.

  • Quality Images: 

Sellers are urged to use new photos that faithfully depict the item being sold. Images shouldn’t be deceptive or contain irrelevant objects. Using stock or copyrighted images without the appropriate license is completely forbidden.

  • Pricing and Currency: 

Sellers should clearly state their products’ prices, including applicable taxes or additional fees. The currency used for pricing should be specified and consistent throughout the listing.

  • Product Availability: 

The sellers’ responsibility is the availability of the goods featured on the MKQ Shop. The vendor must quickly update the listing or take the goods off the marketplace if it becomes unavailable.

  • Reviews and Ratings: 

Buyers may deliver ratings and feedback on purchased products. MKQ Shop values honest reviews and encourages sellers to respond professionally and respectfully to feedback.

  • Compliance with Laws and Regulations: 

Sellers must adhere to all applicable laws and regulations, including consumer protection laws, intellectual property rights, and product safety standards.

  • Reporting Violations:

If you believe an MKQ Shop product listing violates our guidelines or infringes upon intellectual property rights, please report it to us immediately. We will take the appropriate action to address the issue.

Buyers can browse the listings confidently, knowing that the products and their descriptions are unique, accurate, and comply with our policies.

For more detailed information, we recommend reviewing our full Terms and Conditions.

Purchases and Payments for MKQ Shop

At MKQ Shop, we aim to make the purchasing process secure and convenient for all users. We have established procedures for purchases and payments to secure transparency and a smooth transaction experience. Here are the essential points to examine:

  1. Purchase Agreement: 

When you purchase MKQ Shop, you enter into a binding agreement with the seller to acquire the product or service at the listed price. 

  • Pricing and Payment: 

Sellers are responsible for setting the prices of their products, which should be clearly stated on the listing. MKQ Shop may display prices in the currency relevant to your location. We offer various payment methods, including credit/debit cards, electronic wallets, or other authorized payment options, to facilitate secure and convenient transactions.

  • Additional Fees: 

In addition to the listed price, you may be responsible for paying any applicable taxes, shipping fees, or other charges specified by the seller. These additional fees should be communicated to you before completing the purchase.

  • Payment Processing: 

To handle transactions safely, MKQ Shop partners with reputable third-party payment processors. Our servers do not store any of your payment details. If you encounter any problems, please contact our customer support for assistance.

  • Order Confirmation: 

You will get an order confirmation email or message after making a purchase. It gives information such as the order number, the things you ordered, and the delivery address, in addition to confirming that your order has been received. If you find any errors, carefully read this material, and let the vendor or MKQ Shop know.

  • Shipping and Delivery: 

MKQ Shop sellers are responsible for promptly shipping and delivering the purchased products. While MKQ Shop could give an expected delivery time, this is not guaranteed and could change for various reasons, such as customs processes or unanticipated delays.

  • Disputes and Refunds: 

MKQ Shop encourages open communication between buyers and sellers to resolve any issues or concerns arising during purchase. If you encounter problems with your order, we recommend contacting the seller first to discuss potential solutions. MKQ Shop may intervene in disputes and, if necessary, issue refunds at our discretion. 

Shipping and Delivery for MKQ Shop

At MKQ Shop, we work hard to give our clients a dependable and effective shipping and delivery experience. To assure clarity and transparency, we have established policies regarding shipping and delivery. Here are the crucial points to contemplate:

  1. Seller Responsibility: 

MKQ Shop Sellers are responsible for promptly shipping and delivering the products to buyers. They should package the items securely to protect them during transit.

  • Shipping Methods and Costs: 

Different delivery options, such as normal, expedited, or local pickup, may be provided by sellers. The available shipping options and associated costs should be communicated before purchasing.

  • Delivery Times: 

Based on the data offered by the vendor, MKQ Shop could offer anticipated delivery timings. These estimates are not guaranteed and might differ because of things beyond our control, such as the location of the seller or customs processes. The delivery times may change depending on your location and the shipping business.

  • Shipping Address:

Buyers must supply exact and comprehensive shipping addresses. MKQ Shop is not liable for any losses or delays resulting from incorrect shipping information provided by the buyer. Before finishing the order, it is imperative to confirm the shipment address.

  • International Shipping: 

Please be advised that there may be customs surcharges, taxes, or import fees if you buy from a seller in another country. These additional costs are the customer’s responsibility and may change based on where you are located and your country’s customs policies.

  • Tracking Information: 

Sellers are encouraged to provide tracking information for shipments whenever possible. It allows you to keep track of the progress of your delivery and estimate the time of arrival. If tracking data is available, the vendor will give it to you.

  • Communication and Updates: 

MKQ Shop promotes open communication between buyers and sellers. We advise contacting the seller with any queries or issues about the shipment and delivery procedure for information and support.

  • Lost or Damaged Packages: 

Please contact the seller or MKQ Shop’s customer care for help if your delivery is missing or damaged. We’ll work with you and the seller to address the problem and devise a suitable resolution, which can entail a replacement, a reimbursement, or another course of action.

Returns and Refunds for MKQ Shop

With every transaction made at MKQ Shop, we aim to ensure client pleasure. We have established clear approaches for returns and refunds to provide our buyers with a fair and transparent process. Here are the key points to regard:

  1. Return Eligibility: 

If you’re unsatisfied with your purchase, you can return it and get a refund. However, return eligibility may vary depending on the seller and the specific product or service.

  • Return Period: 

Sellers on MKQ Shop are responsible for setting the return period. You may ask for a refund or exchange for your purchased item during this period. The return window should be made clear by the vendor.

  • Return Process: 

To initiate a return, you should contact the seller directly through MKQ Shop’s messaging system or any other communication method the seller provides. The seller will advise on how to proceed with the return, including what must be packaged and any expenses involved. 

  • Condition of Returned Items: 

Returned items should be in the same condition as when received unless the damage occurred during shipping or the item is defective. It’s crucial to adhere to the seller’s instructions on packing and returning the goods.

  • Refund Process: 

Once the seller receives the returned item and verifies its condition, they will initiate the refund process. Counting on the seller’s policies, the manner and time frame for the refund may change. MKQ Shop is not responsible for the refund process but may intervene in disputes if necessary.

  • Non-Returnable Items:

Certain items may be non-returnable due to hygiene reasons, custom-made nature, or other specific circumstances. These items should be marked as non-returnable by the seller.

  • Dispute Resolution: 

In the event of a dispute between the buyer and seller regarding returns or refunds, MKQ Shop encourages open communication to reach a satisfactory resolution. MKQ Shop may mediate the dispute and make a final determination based on our Terms and Conditions.

  • Shipping Costs: 

The customer typically bears the cost of return shipments. However, if the item is damaged or defective, or the return results from an error on the seller’s part, the seller may be responsible for covering the return shipping costs.

MKQ Shop is not directly involved in the return and refund process. We provide a platform for communication and may intervene in disputes. Each seller’s specific return and refund policies apply to their products. You may also survey our Refund and Return Policy page. If you have any inquiries, you may message the seller directly using MKQ Shop’s messaging service or customer support.

Intellectual Property for MKQ Shop

The MKQ Shop anticipates all users to uphold other people’s intellectual property rights. We have established procedures to protect intellectual property on our platform. Here is the takeaway to look at:

  1. Ownership of Intellectual Property: 

Sellers on MKQ Shop are responsible for ensuring they have the necessary rights, licenses, and permissions to sell the products they list. They must not infringe on the intellectual property rights—such as copyrights, patents, and trademarks—of others.

  • Prohibited Use of Intellectual Property: 

Users are strictly prohibited from listing or selling counterfeit, unauthorized, or infringing items on MKQ Shop. It includes unauthorized replicas, trademarks, copyrighted materials, or any other unauthorized use of intellectual property.

  • Reporting Intellectual Property Infringements: 

Please let us know if you think any listings or products on MKQ Shop have infringed your intellectual property rights. We will look into the situation and take the necessary steps, such as deleting illegal content or canceling the account of the offending person.

  • Repeat Infringer Policy: 

MKQ Shop has a zero-tolerance policy for repeat infringers. If a person is frequently found to violate someone else’s intellectual property rights, their account may be permanently deleted.

  • Counter Notification: 

You can submit a counter-notification if you think your material was improperly deleted from MKQ Shop due to a spurious intellectual property infringement accusation. The counter notification should comply with applicable laws and include the necessary information to support your claim.

  • Responsibility of Users: 

Users of MKQ Shop are responsible for ensuring that the content they upload, including product images, descriptions, and any other materials, does not infringe upon the intellectual property rights of others. Users should respect copyright laws and obtain proper authorization for any copyrighted content they use.

  • License to MKQ Shop: 

Users grant MKQ Shop a non-exclusive, royalty-free, worldwide right to use, display, reproduce, edit, and distribute any content they post to the platform by using MKQ Shop. This license is necessary for MKQ Shop to operate the platform effectively and provide user services.

MKQ Shop is committed to maintaining a marketplace that respects intellectual property rights.

Prohibited Activities for MKQ Shop

To maintain a safe and trustworthy environment for all users, MKQ Shop has established guidelines regarding prohibited activities. It is crucial to follow these rules. We have come up with the sum and substance for you to analyze:

  1. Unlawful Activities: 

Users are expressly forbidden from taking part in any actions that are against the law, dishonest, or go against the rules. It refers to but is not restricted to supporting unlawful activity, money laundering, or selling fake products. 

  • Misleading or False Information: 

Users should provide accurate and truthful information in their listings, communications, and interactions on MKQ Shop. Misrepresentation of products, false claims, or misleading information is not permitted.

  • Offensive or Inappropriate Content: 

MKQ Shop is committed to maintaining a respectful and inclusive platform. Users are prohibited from posting or promoting content that is offensive, discriminatory, defamatory, or violates the rights of others. It includes content that is sexually explicit, violent, or promotes hate speech.

  • Harassment or Threats: 

MKQ Shop does not abide by threats, intimidation, and harassment of other users. Users should engage in respectful and professional communication, refraining from abusive behavior.

  • Manipulation of Ratings or Reviews: 

Users cannot manipulate or abuse the rating and review system on MKQ Shop. It includes posting fake reviews, coercing or incentivizing buyers for positive reviews, or retaliating against buyers who provide honest feedback.

  • Unauthorized Access or Interference: 

Users must not attempt to gain unauthorized access to MKQ Shop’s systems, networks, or user accounts. Any interference with the proper functioning of the platform, including bots or malicious software, is strictly prohibited.

  • Violation of Privacy: 

Users should respect the privacy of others and refrain from unauthorized collection, use, or disclosure of personal information. It’s crucial to abide by all existing privacy laws and rules.

  • Spamming and Unsolicited Communication: 

Users must not spam, phish, or send unsolicited commercial communications to other users of MKQ Shop. Respectful and relevant communication is encouraged.

MKQ Shop reserves the right to take appropriate action, including account suspension or termination, for users who engage in prohibited activities. If you encounter any prohibited activities on MKQ Shop, please report them to us immediately.

Limitation of Liability for MKQ Shop

MKQ Shop strives to provide buyers and sellers with a reliable and secure platform. However, it’s critical to comprehend the responsibility exclusions when utilizing our e-commerce site. Here are the significant points to ponder:

  1. Use of MKQ Shop: 

By using MKQ Shop, you acknowledge that the platform is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free access to our services, and we are not liable for any disruptions or technical issues that may occur.

  • Seller Responsibility: 

MKQ Shop provides a venue for vendors to advertise and market their goods. The products featured on our site are not under our control regarding their reliability, security, or legality. Any problems or concerns with the goods or services should be handled with the vendor directly.

  • Buyer Responsibility: 

Buyers are responsible for carefully reviewing product descriptions, images, and other information sellers provide before purchasing. MKQ Shop is not liable for any inaccuracies or misrepresentations in the listings. The consumer must make knowledgeable choices.

  • Third-Party Services and Links: 

Links to third-party services, websites, or ads may be found on MKQ Shop. These third-party services are independent of MKQ Shop, and we are not responsible for their content, accuracy, or actions. The user and the third party are the only parties to any transactions or interactions with third parties.

  • Limitation of Liability: 

Using or not using our platform may result in direct, indirect, incidental, consequential, or exemplary damages. To the extent permitted by applicable laws, MKQ Shop and its affiliates, directors, officers, employees, or agents shall not be liable for any such damages, even if we have been informed of their possibility.

  • Indemnification: 

Users agree to indemnify and hold MKQ Shop and its affiliates harmless from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of their use of MKQ Shop or any violation of the Terms and Conditions.

  • Applicable Law: 

The relevant laws and rules in your jurisdiction apply to these legal restrictions. Limitations on liability might not be enforced in some areas; in such circumstances, our responsibility shall be restricted to the fullest degree permissible by law.

Modifications and Termination for MKQ Shop

MKQ Shop reserves the right to modify or terminate the services and features provided on our e-commerce site. We aim to improve our platform and adapt to changing needs continuously. Here is the salient point to check out regarding modifications and termination:

  1. Modifications to the Platform: 

MKQ Shop may change our platform, including updates, enhancements, or adding new features. We maintain the right to make these modifications without informing users.  We aim to improve the user experience and provide a better service.

  • Modifications to the Terms and Conditions: 

Our Terms and Conditions may periodically be updated or revised by MKQ Shop. Any modifications will take effect as soon as they are posted on our website.

  • Termination of Services:

MKQ Shop retains the right to stop providing our services whole or in part at any moment. This may occur due to legal requirements, changes in business strategies, or other reasons deemed necessary by MKQ Shop. We will make reasonable efforts to notify users before any service termination or suspension unless circumstances prevent us from doing so.

  • User Termination: 

MKQ Shop may terminate or suspend a user’s access to the platform for violating our Terms and Conditions, fraudulent activities, infringement of intellectual property rights, or any other breach of our policies. We may take appropriate actions to protect the integrity of our platform and ensure a safe environment for all users.

  • Effect of Termination: 

In the event of service or user account termination, users may lose access to their data, including product listings, messages, and other information associated with their accounts. It is the user’s responsibility to maintain backups of any important data.

  • Survival of Obligations: 

Upon termination of services or user accounts, certain obligations and provisions of the Terms and Conditions may still apply. It includes intellectual property provisions, liability limitations, dispute resolution, and other relevant sections.

MKQ Shop will make reasonable efforts to minimize disruptions and provide appropriate notifications regarding modifications or service terminations. Nevertheless, we disclaim all responsibility for any harm or expenses resulting from revisions or terminations.